Frequently asked questions
AI restoration may add plausible details not in the original. The Service is not for ID, legal, immigration, or forensic use.
Free previews, pricing, photo privacy, and getting the most from your restoration.
Questions
What photos can I restore?
Try an old family portrait, a faded wedding photo, or a softly focused snapshot. Start with a photo where the face is still recognizable, then compare the result with your original.
Is the tool free to try?
Sign in with Google to try a free restoration. No payment required. One successful free restoration at a time. Available again 30 days after a successful result is made available; unused free restorations do not accumulate. Free restorations process your photo at up to 512 pixels on its longest side. Larger photos are resized proportionally with your approval.
What image formats and sizes are supported?
JPG, PNG or WebP. For processing, use a file at most 20,000,000 bytes (20 MB), with no side over 8,192 pixels and no more than 16,777,216 pixels in total.
Which paid plans are available?
Choose a one-time pack or a monthly subscription. There is no annual plan. Starter: $2.99 one-time, 30 restorations. Family: $5.99 one-time, 75 restorations. Archive: $9.99 one-time, 150 restorations. Monthly: $5.99 per month, 100 restorations/month. Pro Monthly: $14.99 per month, 300 restorations/month. 1 photo = 1 restoration. No subscription is required.
How does AI restoration work?
RestorePhoto processes your photo with an AI restoration model, then lets you compare the result against the original. It is not a face-swap tool or a manual photo editor.
Will AI change facial features?
AI restoration may reconstruct missing details and may not perfectly reproduce the original photo. Facial features and fine details can change. Compare the result carefully; identity preservation is not guaranteed.
Can it restore multiple faces or black-and-white photos?
You can upload these photos, but there is no individual face selector, per-face retry, or dedicated color-preservation control. Review the whole result against your original.
How long are photos available?
Original uploads, prepared images, and results share a photo-access deadline 24 hours after the original upload is first accepted. Refreshing or retrying does not extend it. Use Delete or contact support for deletion help; physical cleanup can be delayed. See Privacy for provider handling.
Are photos used to train AI models?
Photos are sent to third-party services to process your request. Their data-use and retention terms apply; we cannot promise every provider excludes all training use. Read Privacy before uploading sensitive photos.
What happens if restoration fails?
A confirmed failed, timed-out, or safety-rejected restoration does not use a paid restoration or a free successful-preview allowance. Attempts remain subject to safety limits. An unconfirmed result is not proof of failure: check its saved status before submitting again.
Can I use restored photos for identification or evidence?
No. The service is not for forensic, legal, immigration, or ID use. AI can add plausible details rather than recover facts. See Terms for acceptable-use rules.