Cookie Policy

Optional Microsoft Clarity

With your permission, we use Microsoft Clarity for heatmaps and masked session recordings to understand how visitors use our public pages. Clarity may process page interactions, browser/device information and network information including your IP address, and use analytics cookies. Advertising storage is denied. Microsoft processes this data under its Privacy Statement.

Clarity does not load until you accept optional cookies or enable Clarity in Cookie settings. It is disabled on account, sign-in and contact pages, on pages with query parameters, and when our account check identifies a signed-in visitor or cannot confirm anonymous access. Page content is masked before Clarity loads; recording stops when a photo file is selected. We do not send account identifiers or custom photo data to Clarity.

Use Cookie settings at the bottom of the page to reject or withdraw permission. Your choice is saved in this browser's local storage. Withdrawal stops further recording on this site; it does not erase previously collected data. Global Privacy Control prevents Clarity from starting. Essential sign-in cookies and our separate cookie-free Plausible measurement are not controlled by this optional choice.

Optional Google Analytics

If you accept optional cookies or enable Visits and tool events in Cookie settings, we use Google Analytics cookies to measure public page visits and structured actions such as selecting a file, submitting a restoration, viewing a result or starting checkout. The Cookie settings panel also lets you choose visits/tool measurement and Clarity separately. We send only allowlisted event details, public page paths, safe campaign tags, referring website domains and basic device information, not photos, filenames, account identifiers, email addresses, private download links or raw error messages. Network requests expose your IP address to Google.

Advertising storage, advertising personalization and Google signals are disabled. Use Cookie settings in the footer to withdraw permission. Withdrawal stops future events, not previously collected data. Global Privacy Control prevents activation. Read Google's Privacy Policy.

Optional tool measurement with Plausible

Cookie-free public page measurement is separate from optional tool events. A previous Google Analytics choice does not authorize Plausible tool events; the new choice starts off until you explicitly select it. If you enable “Visits and tool events” in Cookie settings, we also send structured restoration events to Plausible at plausible.shipsolo.io: file selection, successful upload preparation, submission, a usable result, a manual result-link action, final errors and confirmed cancellation. Result-link actions do not prove that a file was saved or that you were satisfied.

Event properties are limited to fixed stage and reason categories, a download-action label and a test marker. Photos, filenames, result links, storage paths, account identifiers, email addresses, task identifiers and raw errors are not sent. Task identifiers used to prevent repeat counting remain in this tab's session storage until it is closed. Cookie settings stores your permission locally; withdrawing it stops future tool events. Global Privacy Control keeps optional tool events off. Network requests expose your IP address to the analytics host. Public paths, safe campaign tags and coarse referring website origins remain available for attribution.